Privacy Policy

Dream Town · Last updated: April 14, 2026

Dream Town ("we", "our", or "us") is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights.

1. Information We Collect

Device identifier — a randomly generated ID stored on your device, used to recognize your account without requiring sign-up.
Chat messages — the text you send to AI characters and their responses, stored to provide a persistent conversation history.
In-app activity — gifts sent, outfits purchased, bond progress, and home customization choices, used to save your game state.
Purchase receipts — StoreKit transaction data used to validate and credit in-app purchases. We do not store full payment card details.

2. How We Use Your Information

To provide and personalize the Dream Town experience.
To generate AI character responses using a large language model (LLM) service.
To save and restore your game progress across sessions.
To process and verify in-app purchases.
To detect abuse or policy violations.

3. Third-Party Services

We use the following third-party services that may process your data:

OpenAI (or compatible LLM provider) — chat messages are sent to generate AI responses. Messages are processed according to the provider's data usage policy.
Apple App Store / StoreKit — handles payment processing and subscription management.
AWS (Amazon Web Services) — hosts our backend servers and database infrastructure.

We do not sell your personal data to third parties.

4. Data Retention

Your chat history and game data are retained as long as your account is active. You may request deletion of your data at any time by contacting us.

5. Children's Privacy

Dream Town is not directed at children under the age of 17. We do not knowingly collect personal information from children under 17. If you believe a child has provided us with personal information, please contact us so we can delete it.

6. Data Security

We use industry-standard measures to protect your data, including HTTPS encryption in transit and secured database access. No method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal data. To exercise these rights, please contact us at the address below.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last updated" date at the top of this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
support@dreamtown.app